What do our small business marketing clients say about us?
Our clients operate across a wide range of industries including:
Accounting & Professional Services
Government & Not For Profit
Health & Aged Care
IT and Software
Travel and Tourism
So what do some of our clients say about us?
AccessCare – City of Kingston
“Effie and the team at Small Chilli Marketing were a pleasure to work with, our team were really pleased with the brand strategy workshop that was delivered by Small Chilli Marketing and we received really positive feedback from Kingston’s head of comms in relation the the brand strategy work that they delivered.”
Yarra City Council
“Effie and the team at Small Chilli Marketing were a dream to work with in planning such a huge event. Effie is super – organized, a creative problem solver and friendly and personable to boot! She is practical and professional at all times, yet works from a place of empathy and heart – a winning combination!.”
City of Whittlesea
“Effie and the team at Small Chilli developed all aspects of the Northern Multicultural Small Business Awards, from the planning right through to the execution of the awards event. Small Chilli worked in collaboration with the Brotherhood of St Laurence and Whittlesea City Council to formulate the award program and Small Chilli Marketing was specifically responsible for the marketing of this event, including the development of logos, websites, flyers, social media presence, presentation slides, and the promotional videos. This was the inaugural event and all aspects were developed for the very first time. Small Chilli Marketing also helped to support the judging process that I was leading by organising all the appointments for the judges and providing management support.”
“Their attention to detail and excellent project management skills produced a stand out event for over 150 guests that was sold out! I commend them on their professional and personal approach and have no hesitation in recommending their services.”
Mandarin Stars Online
“It has been an absolute pleasure to engage Small Chilli Marketing for my business. Effie and her team have been absolutely fantastic in helping me with my marketing. The team at Small Chilli really listen to your business needs – not just from a marketing perspective but from a holistic viewpoint. They have assisted us to build our website, customer video portal that is used as a learning resource for our students and executed a number of Facebook Advertising campaigns for us. The campaigns were really successful and we’ve seen a significant increase in our enrolments as a result. In fact Small Chilli achieved a fantastic 1,500% ROI on our Facebook Advertising campaign and we are so pleased with the results. Small Chilli Marketing go above and beyond and are true professionals in their domain. Thank you to Effie, Tennille, Tania & Team!”
Oncall Language Services
“Whilst working with Effie and her team at Small Chilli Marketing, I found her to be highly knowledgeable and experienced in business strategy and marketing. She is also an excellent facilitator and competent presenter. She really engaged and inspired our Executive team at Oncall and helped to provide the organisation with a strong understanding of our point of difference and a real clarity around our strategic direction. She also developed a practical Go To Market strategy for a new software solution that we have developed in house and assisted us with the development of a tender submission that helped us to secure a multi million dollar contract. Her workshops were excellent they gave us a strong sense of where we should focus our business growth and efforts, further building our confidence as a team and helping us move forward and keep up the momentum.”
Dewdrops Early Learning Centre
“We worked with Small Chilli Marketing to implement our new email marketing system. Our aim was to better communicate with parents and staff across all of our 3 childcare centres. We wanted our brand to be used consistently across our communications with our clients. We found Small Chilli Marketing to be very knowledgable and easy to deal with. They were so responsive and we had our system up and running in no time. Small Chilli also ran a training session so that our staff could get up to speed quickly with using the new tools and software. The staff feedback was great, they found the session to be very clear, easy to understand, informative and easy to follow and they felt supported throughout the learning process. I have no hesitation in recommending Small Chilli Marketing to any other small business looking to improve how they communicate with their clients. The outcome has been that we now have an easy to use system to send out e-newsletters and important announcement bulletins that look great and are consistently branded. This gives us the professional look we wanted for our business.”
“When it came time to reinvigorate and rebrand our business to LAIRD culture + capability, Effie and the team at Small Chilli Marketing were recommended to us as the place to go. We have been incredibly impressed with the calibre of Effie’s work and of course our new website speaks for itself. Thank you Effie
Brotherhood of St. Laurence
“Effie made incredible connections with the participants and delivered tailored marketing workshops across Brimbank, Whittlesea and Hume in a professional and friendly manner. The women who attended the workshops all have English as their second language so can find it confronting to pitch their businesses ideas in both formal and informal settings. With this in mind, Small Chilli Marketing tailored a culturally appropriate, engaging workshops to ensure the participants learnt the basics of marketing but also had a chance to role play their individual ‘elevator pitches’ in a number of mock settings. It was lots of fun and the feedback from the participants has been incredible. This has been our most interactive and practical workshop this year. Thank you to Effie and Small Chilli Marketing it’s been fantastic working with you!”
La Vita Care
“We began working with Small Chilli Marketing in 2017 and are still working with them today, since then, we’ve developed a strong working relationship and see them as valuable strategic advisors.
We have worked on a variety of initiatives together, from complex strategy projects and demand generation initiatives to the development of our organisational core values and marketing plans. Effie has a wide range of experience in all forms of marketing strategy and execution. She has helped us to strengthen our internal and external communications, contributing to the overall business growth and development.
Tania and Effie also assisted us with the re-development of our website and have helped us with a variety of branding and design projects. We are very happy with the results and highly recommend their services. They bring a diversity of experience and perspective that helps us to think differently and do better. A great asset for any small to medium business.
Motorsport Distributors Group
“Small Chilli Marketing have been fantastic to work with. They have delivered a suite of digital marketing campaigns and reporting dashboards that have really helped to drive sales and improve our business decision making. We’ve seen over $40,000 in sales revenue in one 30 day campaign with a Return on Advertising Spend (ROAS) of 21.30. They are such a pleasure to work with and they have assisted our team to build their digital marketing capability internally. I highly recommend their services and I am so pleased with the results we’ve been able to achieve across all four of the major brands they have worked on for us. ”
“It’s a pleasure to work with Small Chilli Marketing. Their creative and strategic approach to our marketing plan started with a discovery workshop to understand our business and business goals. Effie’s dedication and expertise lead to a press release which has significantly increased our brand awareness and our online visibility. We’re thrilled to have them as a trusted partner in our ongoing growth efforts.”
“We have no hesitation in recommending Small Chilli Marketing. Both Tania and Effie have been a pleasure to deal with and have assisted us with numerous marketing projects, including helping develop our marketing strategy, updating our website and creating professional sales proposal documents which have enabled us to bid for larger projects, win new work and work with well-known Australian brands. Our relationship with Small Chilli Marketing is great, they are professional, friendly and highly skilled marketing consultants who deliver exceptional results.”
Corso Interior Architecture
“I recently engaged the services of Small Chilli Marketing to help me determine my strategic business direction. I was seeking advice on how to better market and grow my business. I found the consultation session to be useful by providing clarity to the ideas and thoughts I had in mind , and the summary report to be clear & directional. This has assisted me to gain a better understanding of the competitive landscape of my industry, better understand my target audience and feel more confident about how to grow my business and attract the right sorts of customers.”
“We worked with Small Chilli Marketing to develop our visual identity, sales messaging and website copy. Right from the initial phone call they quickly identified our needs and worked closely with us to capture and create the brand image we wanted to achieve for our start up business.
Their advice and knowledge assisted us to better understand our unique selling proposition and made us think more deeply about the type of experience we wanted to create for our customers. Small Chilli Marketing was very easy to deal with, very responsive, knowledgeable and enthusiastic. They give practical advice to small business owners that is easy to understand and action. No question is ever a silly question, they are there to help you and that’s exactly how we felt the whole way through. I have no hesitation in recommending Small Chilli Marketing; our experience was very positive and worthwhile.”
Remedy Project Consulting
“I was really impressed with the quality of work that Small Chilli Marketing delivered for our management consulting business. They were very easy to work with. You can rest assured they will quickly understand your brief and deliver a high-quality results every time. Effie provided invaluable recommendations on how to improve and grow our business, she had insider knowledge of what it is like working in the consulting space and she really took the time to understand the unique needs of our business. She went beyond just the marketing aspects and assisted us to see how certain operational and resourcing issues were hindering our growth. Small Chilli Marketing will help you better understand your business your, brand and your ideal customers, creating bespoke marketing plans that are focused on sales and growth.”
– Andreas – Partner
Blue Sky Cleaning Services
“Small Chilli Marketing have been fantastic to work with. They have helped us with several marketing projects from developing a comprehensive marketing plan to creating a professional looking sales proposal document that has helped us to win new business. In addition to this they have been able to provide us with great strategic marketing advice and ideas. Over the time that we have worked with them, I have found Small Chilli to be very efficient. They are very knowledgable and easy to work with and I look forward to working with them again in the future.”
“Small Chilli Marketing have provided invaluable assistance in upgrading our corporate logo and website, including the website’s SEO capability. Effie has diligently worked through each marketing objective we set out to achieve, in a compressed timeframe, whilst providing continuous guidance and advice on all aspects of our needs. The specific changes made to the website as advised by Effie, have made it easier for users to navigate and feature our selling points with greater clarity. The changes made to the logo strengthened its appeal and modernised its look. We are now seeing an uptick in new customer inquiries and quotation requests, which is really encouraging for us. We thank Small Chilli Marketing for their efforts and being available to us when we needed them on a timely basis. Thank you!”
Feathertop Business Services
“After approaching Small Chilli Marketing to help us develop a marketing strategy for the launch of our new software, I quickly formed a sense of ease with our consultants high level of industry knowledge and ability to efficiently understand, execute and adapt to our requirements. Working with Small Chilli Marketing was like adding a member to our team and allowed us to clearly define our target market and articulate our product features and benefits to prospective clients.”
Inner Balance Health Clinics
“Small Chilli Marketing have been amazing to work with. They have assisted our business with general marketing advice and SEO. The amount of content our consultant covered during our consultation was invaluable. Her knowledge and enthusiasm has really motivated me and I’ve already implemented some of the changes suggested. I’m looking forward to working with Small Chilli again soon.”
I worked with Small Chilli Marketing to develop our new website. I found the consultants at Small Chilli Marketing to be very easy to deal with. They were able to quickly understand my business and develop my website to reflect the key products and service that we offer. Small Chilli Marketing were knowledgeable, professional, responsive and friendly. They delivered a fresh, modern and professional looking website for our business that makes a great first impression and has helped us generate new business.
Southern Cross Chauffeur Drive
“Small Chilli Marketing have assisted us with our email marketing campaigns and have managed our Search Engine Marketing. Our email campaigns have been very well received by our clients they have helped to:
- Increase client engagement,
- Improve customer service,
- Encourage more bookings and increase sales.
This work has enabled us to improve our contact management database so that our customer data is more accurate and consistent and as a result we can now more effectively communicate with our existing clients.
Small Chilli Marketing were also able to optimise our SEM campaigns and increased the number of clicks to our advertisements by 106% within 6 months from April to Sept 2016. This has translated to more traffic to our website, more online visibility and more online bookings.
I have found Effie to be easy to deal with, professional and able to guide me through a field of expertise that does not come naturally to me. I would not hesitate recommending the services of Small Chilli Marketing to other business owners looking for ways to attract more customers, retain existing customers or improve their marketing and communication efforts”.