What do our small business marketing clients say about us?
Our clients operate across a wide range of industries including:
Accounting & Financial Services
Government & Not For Profit
IT and Software
Leisure & Fitness
So what do some of our clients say about us?
City of Whittlesea
“Effie and the team at Small Chilli assisted in all aspects of the Northern Multicultural Small Business Awards, from the planning right through to the execution of the awards event. Small Chilli worked in collaboration with the Brotherhood of St Laurence and Whittlesea City Council to formulate the award program and Small Chilli Marketing was specifically responsible for the marketing of this event, including the development of logos, websites, flyers, social media presence, presentation slides, and the promotional videos. This was even more important that it was done professionally as this was the inaugural event and all aspects were for the first time.They also helped to support the judging process that I was leading by organising all the appointments for the judges and providing management support.”
“Their attention to detail and commitment to the project produced a stand out event that was sold out. I commend them on their professional and personal approach and have no hesitation in recommending their services.”
Mandarin Stars Online
“It has been an absolute pleasure to engage Small Chilli Marketing for my business. Effie and her team have been absolutely fantastic in helping me with my marketing. The team at Small Chilli really listen to your business needs – not just from a marketing perspective but from a holistic viewpoint. They have assisted us to build our website, customer video portal and executed a number of Facebook Advertising campaigns for us and we’ve seen a significant increase in our enrolments as a result. Small Chilli Marketing go above and beyond and are true professionals in their domain. Thank you to Effie, Tennille, Tania & Team!”
Yarra City Council
“Effie and the team at Small Chilli Marketing were a dream to work with in planning such a huge event. Effie is super – organized, a creative problem solver and friendly and personable to boot! She is practical and professional at all times, yet works from a place of empathy and heart – a winning combination!.”
Dewdrops Early Learning Centre
“We worked with Small Chilli Marketing to implement our new email marketing system. Our aim was to better communicate with parents and staff across all of our 3 childcare centres. We wanted our brand to be used consistently across our communications with our clients. We found Small Chilli Marketing to be very knowledgable and easy to deal with. They were so responsive and we had our system up and running in no time. Small Chilli also ran a training session so that our staff could get up to speed quickly with using the new tools and software. The staff feedback was great, they found the session to be very clear, easy to understand, informative and easy to follow and they felt supported throughout the learning process. I have no hesitation in recommending Small Chilli Marketing to any other small business looking to improve how they communicate with their clients. The outcome has been that we now have an easy to use system to send out e-newsletters and important announcement bulletins that look great and are consistently branded. This gives us the professional look we wanted for our business.”
Blue Sky Cleaning Services
“Small Chilli Marketing have been fantastic to work with. They have helped us with several marketing projects from developing a comprehensive marketing plan to creating a professional looking sales proposal document that has helped us to win new business. In addition to this they have been able to provide us with great strategic marketing advice and ideas. Over the time that we have worked with them, I have found Small Chilli to be very efficient. They are very knowledgable and easy to work with and I look forward to working with them again in the future.”
Southern Cross Chauffeur Drive
“Small Chilli Marketing have assisted us with our email marketing campaigns and have managed our Search Engine Marketing. Our email campaigns have been very well received by our clients they have helped to:
- Increase client engagement,
- Improve customer service,
- Encourage more bookings and increase sales.
This work has enabled us to improve our contact management database so that our customer data is more accurate and consistent and as a result we can now more effectively communicate with our existing clients.
Small Chilli Marketing were also able to optimise our SEM campaigns and increased the number of clicks to our advertisements by 106% within 6 months from April to Sept 2016. This has translated to more traffic to our website, more online visibility and more online bookings.
I have found Effie to be easy to deal with, professional and able to guide me through a field of expertise that does not come naturally to me. I would not hesitate recommending the services of Small Chilli Marketing to other business owners looking for ways to attract more customers, retain existing customers or improve their marketing and communication efforts”.
“When it came time to reinvigorate and rebrand our business to LAIRD culture + capability, Effie and the team at Small Chilli Marketing were recommended to us as the place to go. We have been incredibly impressed with the calibre of Effie’s work and of course our new website speaks for itself. Thank you Effie.
– Mary Ferguson.
Inner Balance Health Clinics
“Small Chilli Marketing have been amazing to work with. They have assisted our business with general marketing advice and SEO. The amount of content our consultant covered during our consultation was invaluable. Her knowledge and enthusiasm has really motivated me and I’ve already implemented some of the changes suggested. I’m looking forward to working with Small Chilli again soon.”
Brotherhood of St. Laurence
“Here at the Brotherhood of St Laurence we run the program ‘Stepping Stones to Small Business’. This program is for women from refugee, migrant and asylum seeker backgrounds. As part of our marketing workshops series we were fortunate enough to have Small Chilli Marketing come to our courses in Brimbank, Whittlesea and Hume to run a ‘Crafting your Elevator Pitch’ workshop.
Effie made incredible connections with the participants and delivered the workshops in a professional yet friendly manner. Women who attended the workshops all have English as their second language so can find it confronting to pitch their businesses in both formal and informal settings. With this in mind, Small Chilli Marketing tailored a workshop to ensure the participants learnt the basics of marketing but also had a chance to role play their ‘elevator pitches’ in a number of mock settings. It was lots of fun and the feedback from the participants has been incredible. This has been our most interactive and practical workshop this year. Thank you to Effie and Small Chilli Marketing its been great working with you!”
La Vita Care
“We began working with Small Chilli Marketing in 2017 and are still working with them today, since then, we’ve developed a strong working relationship and see them as valuable strategic advisors.
We have worked on a variety of initiatives together, from complex strategy projects and demand generation initiatives to the development of our organisational core values and marketing plans. Effie has a wide range of experience in all forms of marketing strategy and execution. She has helped us to strengthen our internal and external communications, contributing to the overall business growth and development.
Tania and Effie also assisted us with the re-development of our website and have helped us with a variety of branding and design projects. We are very happy with the results and highly recommend their services. They bring a diversity of experience and perspective that helps us to think differently and do better. A great asset for any small to medium business.
– Jonathan Edmonds.
“We have no hesitation in recommending Small Chilli Marketing. Both Tania and Effie have been a pleasure to deal with and have assisted us with numerous marketing projects, including helping develop our marketing strategy, updating our website and creating professional sales proposal documents which have enabled us to bid for larger projects, win new work and work with well-known Australian brands. Our relationship with Small Chilli Marketing is great, they are professional, friendly and highly skilled marketing consultants who deliver exceptional results.”
Corso Interior Architecture
“I recently engaged the services of Small Chilli Marketing to help me determine my strategic business direction. I was seeking advice on how to better market and grow my business. I found the consultation session to be useful by providing clarity to the ideas and thoughts I had in mind , and the summary report to be clear & directional. This has assisted me to gain a better understanding of the competitive landscape of my industry, better understand my target audience and feel more confident about how to grow my business and attract the right sorts of customers.”
“We worked with Small Chilli Marketing to develop our visual identity, sales messaging and website copy. Right from the initial phone call they quickly identified our needs and worked closely with us to capture and create the brand image we wanted to achieve for our start up business.
Their advice and knowledge assisted us to better understand our unique selling proposition and made us think more deeply about the type of experience we wanted to create for our customers. Small Chilli Marketing was very easy to deal with, very responsive, knowledgeable and enthusiastic. They give practical advice to small business owners that is easy to understand and action. No question is ever a silly question, they are there to help you and that’s exactly how we felt the whole way through. I have no hesitation in recommending Small Chilli Marketing; our experience was very positive and worthwhile.”
I worked with Small Chilli Marketing to develop our new website. I found the consultants at Small Chilli Marketing to be very easy to deal with. They were able to quickly understand my business and develop my website to reflect the key products and service that we offer. Small Chilli Marketing were knowledgeable, professional, responsive and friendly. They delivered a fresh, modern and professional looking website for our business that makes a great first impression and has helped us generate new business.
Feathertop Business Services
“After approaching Small Chilli Marketing to help us develop a marketing strategy for the launch of our new software, I quickly formed a sense of ease with our consultants high level of industry knowledge and ability to efficiently understand, execute and adapt to our requirements. Working with Small Chilli Marketing was like adding a member to our team and allowed us to clearly define our target market and articulate our product features and benefits to prospective clients.”
Archer Technology Group
“Small Chilli Marketing ran a strategic business review for our business. We were very pleased with the results. We found the entire process so valuable because they identified several growth areas for our business. Thank you so much for being so amazingly proactive and getting things moving so fast. It’s a breath of fresh air to work with consultants who are this focused and know exactly what needs to be done.”