We are open for business and here to support you

These are some of the most challenging times we will face in our lifetime.  We are all well aware of the evolving COVID-19 (coronavirus) situation, so the team at Small Chilli Marketing would like to assure all of our valued clients that we are open and have contingency plans in place to continue to support you throughout this crisis.

You can still contact us in all the usual ways including via phone 0409-965-238 via our website or facebook page or email on info@smallchillimarketing.com.au

Protecting the health and well-being of our staff and clients

To ensure the ongoing health and well-being of our staff and clients during this time, we have implemented social distancing measures in order to minimise face to face contact. For any matters that can’t be resolved over the phone, we will offer video conferencing to all our clients in the short to medium term and will review this policy over the coming months. Video meetings can be scheduled via a video conferencing tool called Zoom It’s simple and easy to use, we will send you a link that you click and with a few simple steps away we go.  Alternatively, if you are more familiar with Skype we are happy to schedule a Skype meeting also.  If you need some help with either of these tools please contact us for support, we will help you get started.

We want to make sure we’re doing everything we can to support our clients, with very minimal disruption during this difficult and uncertain time. If you have any questions or concerns, or you would like to book a video meeting, please don’t hesitate to contact Effie on 0409-965-238 or via email at: info@smallchillimarketing.com.au

Below is some helpful advice for small business originally shared by fellow small business owner Ailsa Page. We hope you find these helpful during this difficult time.

Helpful Advice for Small Business

How to survive a CRISIS

C – CALM

Stay calm, if your mind is in panic mode, you will not make good decisions. A calm mind gives you clarity and helps you shift your thinking from confused and overwhelmed, to clear and focused, allowing you to see new opportunities for your business.

R – RESPONSIVE

Get moving!  Take action. Be responsive.  Don’t get stuck in crisis mode. Whether it’s physical action like cleaning up a home office space or decluttering, or contacting your customers to update them on what is happening in your business, take action. Whatever it is, just get moving. Even getting a small job done helps focus your mind on the task at hand and will help push some of the negative thoughts aside.

I – INNOVATE

Take the time to start thinking about your business. Are there new ways you can deliver your products or services? Are there any online channels you can explore?  What systems or processes can you work on improving during your down time? What tools could you implement to get your work done in a virtual manner? E.g. Online meetings using tools such as a Zoom, Skype or Google Hangouts. What other ways could you sell your products or services?  E.g. gift vouchers for later use, online training? What new skills could you develop during your down time?

S – SIMPLE

Keep things simple make some smaller changes that are easier to implement first.  Don’t overwhelm yourself with too many new and complex tasks in the short term.  Keep your daily to do list to no more than 3-4 items over the next 2 weeks until you get back into a regular rhythm.

I – INTELLIGENCE

Gather intelligence and data about what’s going on around you. Which industries are doing well during this time?  What are you competitors doing?  What opportunities are there for your business?  Listen to news bulletins to stay informed about changes that may impact your business.  What are your customers new needs?

S – SENSITIVE

Be sensitive to circumstances, don’t try to exploit the situation. Exploiting the fear that people are feeling just makes matters worse, just look at our recent toilet paper shortage. Aim to be part of the solution, not part of the problem.

Stay positive, and remember “What we think, we become”, a wise quote, borrowed from Buddha. Also take into consideration that during an economic downturn, you may find that you have less competition, which in some circumstances may mean it is easier and faster for you to get results. For more helpful advice for small business visit our blog.

Stay positive, healthy and well, please remember we are here to support you and your business.

This too shall pass. 

Effie Cinanni
Founder & Director
Small Chilli Marketing